Why do you charge 6 Euros shipping costs for the mail/downloadoption? | |
I am sorry, this is at first a technical problem. I canīt choose in my shop solution different ways of shipping costs for each order. I also must tell you, that the download/mail option needs much more effort from me, than the DVD version because I canīt handle the downloadarea myself. I do my best to satisfy everyone but its always a compromise between a easy and safe solution and a way that I can handle for my small shop. It would be great if you handle it as "handling expenses" because its much more than only the postal rate. | |
How long does it take to get my download information? | |
Please give me 24-48 hours as I have no automated system. I am not the whole day at the computer, as I have a job and a normal life, too. | |
Is it possible to meet you or take part at photoshootings? | |
No, the Palace organizes completely no meetings or events like this. | |
Can I get the e-mailaddress or the telephonenumber of one of your models? | |
Sorry again no. We donīt give out personal data of the models. If the model does it herself - ok. | |
I have no answer on my E.mail, why? | |
I am sorry, I get so many E-mails I try to answer all but it takes a long time. A lot of my answers go to the spamfolder. Please checkt this folder, too. | |